Refund policy

Returns & Refund Policy

1. Return Period

You have 14 days from the date you receive your order to request a return.

2. Free Shipping & Returns

We offer free shipping and free returns on all orders. To initiate a return, please contact our customer service team by email. We will send you a prepaid return shipping label by email.

3. Return Conditions

Items must be returned unused, unwashed, and with all original tags attached. You are welcome to try on garments to check the size and fit, just as you would in a physical store.

If tags have been removed or an item has been used beyond what is necessary to assess its fit and characteristics, a deduction may be made from your refund to reflect any diminished value, in accordance with applicable consumer protection laws.

4. Refunds

Once your return has been received and inspected, we will process your refund to the original payment method used for the purchase.

Refunds will be handled in accordance with applicable consumer protection laws.

5. Damaged, Defective or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact our customer service team by email. Include your order number and, if possible, photographs showing the issue.

We will assist you with a cost-free resolution, such as a replacement or refund, in accordance with applicable consumer protection laws.